Information

Extended hours

The practice offers and extended hours service. If you have booked an extended hours appointment and need to cancel for any reason you can do so by either responding to your text message reminder (subject to us having your up to date mobile number on record) or ringing the surgery before 6.30pm the night before for an early morning appointment as our phone lines open at 8am.

Our current extended hours are:

  • Monday 7am – 8am GP face to face appointments
  • Tuesday 7pm – 7.30pm GP telephone consultations
  • Thursday 7am – 8am Adavnced Nurse Practitioner face to face appointments
  • Thursday 6.30pm – 7.30pm GP telephone consultations

Please ask the reception staff for details, pre-arranged appointments only.

Extended Access

In the Kingswinford, Amblecote and Brierley Hill area practices are working in partnership to provide additional GP appointments. If you need access to an evening or weekend non-urgent appointment please call and speak to the receptionist at your registered practice during normal opening hours. Your appointment may be with another practice in the area and may not be at your registered practice.

Additional clinics are available at:

Summerhill Surgery Monday & Wednesday
Rangeways Road Surgery Tuesday & Thursday
Three Villages Medical Practice Wednesday & Sunday
High Oak Surgery Thursday, Friday & Saturday
Kingswinford Medical Practice Saturday
AW Surgeries Saturday
Waterfront Surgery Saturday

Rangeways Road Surgery will be open on the following Saturdays in 2019/20

  • 6th April 2019
  • 11th May 2019
  • 1st June 2019
  • 6th July 2019
  • 3rd August 2019
  • 7th September 2019
  • 5th October 2019
  • 2nd November 2019
  • 7th December 2019
  • 11th January 2020
  • 1st February 2020
  • 7th March 2020

Our registered patients can call 07957 253393 from 9am – 12 noon on these dates to see if there are any available appointments, they will also be available to book online

GDPR Notice

Feedback

Our priority is to ensure that all of our patients receive the best service that is possible. We provide friends and family feedback forms in the waiting room you can either post it in the box or hand into reception. You may also receive a text message following your appointment asking for your feedback.

Violent and Abusive Patients

Please note this Practice operates Zero Tolerance to violence and aggression towards doctors and staff. Patients will be removed from the list immediately.

GP Earnings

It is now a requirement for practices to publish by the end of the financial year year the mean earnings for all GPs in the practice relating to the previous financial year.

The average pay for GPs working in Rangeways Road Surgery in the last financial year was £88,870 before tax and national insurance. This is for four part time GPs.

Named GP

All patients have a named accountable GP who is responsible for the patients overall care at the practice. This does not mean that they will be the only GP or clinician who will provide care to that patient. It is important to note that you can still make your appointment with any GP at the practice. Out of hours service will remain the same.

For patients aged 75 years or older that have previously been allocated a named GP this will remain the same.

For patients under 75 your named GP will be allocated as follows:
A – L – Dr Saroufeem
M – Z- Dr Nickalls
If you have a preference to your named GP please speak to reception and the practice will make reasonable efforts to accommodate your request.

CQC

Our CQC inspection was carried out in November 2015 and we are proud to have achieved a “Good” rating in all areas. Please click CQC report to view the full report.